Introduction
There will be told trivial thing, but no such entry is necessary. So, this is familiar to all true that possessing information - possess situation. Information in our day - a dime a dozen, and one of the criteria of its quality is the speed and accessibility. What these arguments? Moreover, without reliable running, high-quality and manageable communications business rivals, who have been established as befits us. Today we talk about telephony, because it remains the most important channel of communication. If the quality and reliability traditionally paid attention to - select a proven provider of reliable, good lines, including the spare, then on the controllability remember when to change something already too late. In fact, this issue can be closed by selecting the optimal PBX, but what they are and what can be demanded of them - is quite a big issue. Today we'll talk about IP PBX Mototelecom, as one of the most functional solutions and bright representative class of software PBX.
Iron against software
Before turning to the specific software PBX, remember what kinds of PBX office in general are. First, of course, traditional hardware PBX. They are quite expensive, but the most traditional solution. A wide range of opportunities "iron" ATE is very expensive.
Software solutions can have the same set of functions, but their price is much lower. In addition, the ATS program has many advantages. First, the ATS program management is carried out through the web-interface, which can run any employee who has basic computer skills. In addition, it allows you to configure and work with the PBX software remotely.
Second, software solutions can work without telephone lines, on the infrastructure of computer networks, using IP-telephony. If necessary, using VOIP-gateway or CTI-PBX, such fees can easily interfaces with the usual lines, but the redirection of traffic to the IP-TV allows you to save in the operation of the exchange. In the workplace, you can use hardware SIP phones, with the choice of the manufacturer and model no restrictions, you can use a computer with appropriate software and a headset.
Thirdly, they provide a very flexible call management, call processing, and these types of voice communication, such as conferences.
Fourth, the PBX software is cheaper and does not require the introduction of any special work, it is sufficient availability of computer network.
In order not to seem that the shortcomings of such solutions is not entirely necessary to mention the weaknesses: in particular, the dependence on the server. However, the risk can be minimized through regular backups and the acquisition of additional equipment in the event of failure of the primary server.
IP-PBX Mototelecom: Overview
Let's start with what is traditionally the most important for PBX - with call processing, inbound and outbound.
The absence of any restrictions on the number and type of incoming lines, and this means that there is no need to purchase any additional licenses. At the same time to establish communication as easy as to make ordinary phone calls.
Service outside numbers to define the system for incoming calls to external numbers - the system is very flexible and allows you to customize the processing optimally.
Handlers "non-response," busy "and" not online "- you can define actions on almost all occasions.
Ability to play when a call comes in music instead of beeps - the familiar function and no apparent utility, but without it they can.
Three types of virtual rooms: a chain of calls, group calls and random chain
Ability to intercept the call and create an unlimited number of groups of interception.
Two ways to transfer calls to another subscriber: "blind" transfer and "deferred".
Connect additional external communication channels - through VOIP-gateway or the CTI-boards can connect traditional telephone channels.
Routing outgoing calls and the priority communication channels - it is necessary to optimize the traffic in terms of cost, as well as the network load
Ability to set rules for outgoing calls
Ability to choose the desired channel for outgoing calls - in the case when you need to make a call using a specific channel, a software IP PBX Mototelecom can do it.
Ability to set an outgoing call number, which will be defined as the number of the caller - this feature is useful when outgoing calls are sent over one channel, and receive incoming preferably on another without creating a subscriber on the other side of confusion with two rooms - it will use and see only one.
Perhaps the highlight and a separate talk is about the interactive voice response, IP PBX software Mototelecom provides very good opportunities for the management of such messages.
No restrictions on the number of scenarios and algorithms for the menu, it means that you can create an entire message structure, reproducing, depending on the performance of certain conditions (date, time line, number, etc.)
Call forwarding in the case of non-response or if the line is busy - you can configure call forwarding in the various contexts.
Ability to obtain information from databases for automatic responses to customer inquiries.
Ability to set to music or voice messages in Hold mode, and switching the call.
The ability to create queues on the subscriber number.
Ability to establish periodic IVR.
Ability to set filters on the IVR-time parameters
As we see, manage voice messages / responses can be so flexible that you can provide any situation.
For today's business is characterized by numerous meetings, including telephone and IP PBX Mototelecom provides a conference connection, ever more in demand:
No restrictions on the number of concurrent conferences and parties
Cascading - You can create as many conferences as necessary, to ensure the privacy of communication - is enough to set a password for access.
Planner conferences with the function of informing the participants - a very handy feature that allows you to better plan the working time and just do not forget about the conference.
Templates conferences.
Ability to connect to external audio-subscribers
Recording conferences and monitoring.
With IP PBX Mototelecom available and voice mail, so loved by mobile operators. Using IP PBX Mototelecom can leave a message if no answer or its busy.
There will be told trivial thing, but no such entry is necessary. So, this is familiar to all true that possessing information - possess situation. Information in our day - a dime a dozen, and one of the criteria of its quality is the speed and accessibility. What these arguments? Moreover, without reliable running, high-quality and manageable communications business rivals, who have been established as befits us. Today we talk about telephony, because it remains the most important channel of communication. If the quality and reliability traditionally paid attention to - select a proven provider of reliable, good lines, including the spare, then on the controllability remember when to change something already too late. In fact, this issue can be closed by selecting the optimal PBX, but what they are and what can be demanded of them - is quite a big issue. Today we'll talk about IP PBX Mototelecom, as one of the most functional solutions and bright representative class of software PBX. Iron against software
Before turning to the specific software PBX, remember what kinds of PBX office in general are. First, of course, traditional hardware PBX. They are quite expensive, but the most traditional solution. A wide range of opportunities "iron" ATE is very expensive.
Software solutions can have the same set of functions, but their price is much lower. In addition, the ATS program has many advantages. First, the ATS program management is carried out through the web-interface, which can run any employee who has basic computer skills. In addition, it allows you to configure and work with the PBX software remotely.
Second, software solutions can work without telephone lines, on the infrastructure of computer networks, using IP-telephony. If necessary, using VOIP-gateway or CTI-PBX, such fees can easily interfaces with the usual lines, but the redirection of traffic to the IP-TV allows you to save in the operation of the exchange. In the workplace, you can use hardware SIP phones, with the choice of the manufacturer and model no restrictions, you can use a computer with appropriate software and a headset.
Thirdly, they provide a very flexible call management, call processing, and these types of voice communication, such as conferences.
Fourth, the PBX software is cheaper and does not require the introduction of any special work, it is sufficient availability of computer network.
In order not to seem that the shortcomings of such solutions is not entirely necessary to mention the weaknesses: in particular, the dependence on the server. However, the risk can be minimized through regular backups and the acquisition of additional equipment in the event of failure of the primary server.
IP-PBX Mototelecom: Overview
Let's start with what is traditionally the most important for PBX - with call processing, inbound and outbound.
The absence of any restrictions on the number and type of incoming lines, and this means that there is no need to purchase any additional licenses. At the same time to establish communication as easy as to make ordinary phone calls.
Service outside numbers to define the system for incoming calls to external numbers - the system is very flexible and allows you to customize the processing optimally.
Handlers "non-response," busy "and" not online "- you can define actions on almost all occasions.
Ability to play when a call comes in music instead of beeps - the familiar function and no apparent utility, but without it they can.
Three types of virtual rooms: a chain of calls, group calls and random chain
Ability to intercept the call and create an unlimited number of groups of interception.
Two ways to transfer calls to another subscriber: "blind" transfer and "deferred".
Connect additional external communication channels - through VOIP-gateway or the CTI-boards can connect traditional telephone channels.
Routing outgoing calls and the priority communication channels - it is necessary to optimize the traffic in terms of cost, as well as the network load
Ability to set rules for outgoing calls
Ability to choose the desired channel for outgoing calls - in the case when you need to make a call using a specific channel, a software IP PBX Mototelecom can do it.
Ability to set an outgoing call number, which will be defined as the number of the caller - this feature is useful when outgoing calls are sent over one channel, and receive incoming preferably on another without creating a subscriber on the other side of confusion with two rooms - it will use and see only one.
Perhaps the highlight and a separate talk is about the interactive voice response, IP PBX software Mototelecom provides very good opportunities for the management of such messages.
No restrictions on the number of scenarios and algorithms for the menu, it means that you can create an entire message structure, reproducing, depending on the performance of certain conditions (date, time line, number, etc.)
Call forwarding in the case of non-response or if the line is busy - you can configure call forwarding in the various contexts.
Ability to obtain information from databases for automatic responses to customer inquiries.
Ability to set to music or voice messages in Hold mode, and switching the call.
The ability to create queues on the subscriber number.
Ability to establish periodic IVR.
Ability to set filters on the IVR-time parameters
As we see, manage voice messages / responses can be so flexible that you can provide any situation.
For today's business is characterized by numerous meetings, including telephone and IP PBX Mototelecom provides a conference connection, ever more in demand:
No restrictions on the number of concurrent conferences and parties
Cascading - You can create as many conferences as necessary, to ensure the privacy of communication - is enough to set a password for access.
Planner conferences with the function of informing the participants - a very handy feature that allows you to better plan the working time and just do not forget about the conference.
Templates conferences.
Ability to connect to external audio-subscribers
Recording conferences and monitoring.
With IP PBX Mototelecom available and voice mail, so loved by mobile operators. Using IP PBX Mototelecom can leave a message if no answer or its busy.
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