East London, under a railway arch in
Shore ditch, on a dark September evening, a crowd gathered to watch an advertising shoot for new Toyota Auris Hybrid . The commercial – which
involved a crew of 45 and seven projectors – used a complex technique known as
projection mapping to throw a mix of "key frame, 2D, 3D, algorithmic and
dynamic animation" on to an Auris, bringing the car to life in a blaze of
pulsing ice blue lights. Made by the digital agency glue Isobar, "Get Your
Energy Back" set out to dramatics the technology within the car, which
recycles energy as it drives. Glitzy and costly TV car ads are nothing new, of
course, but what sets the Auris campaign apart is that it wasn't conceived as a
30-second TV spot. Rather the Shore ditch event itself, along with its digital
afterlife, was the advert.
The event was repeated on a loop
that night and watched by handpicked influencers, including key bloggers, plus
passers-by who were encouraged to film it on their phones and share pictures
and footage on social networking sites. "Some of those videos were
getting 6,000-7,000 views, so [the event] created its own buzz," says Andy
Kinsella, glue's innovation director. "We could track the reaction online
and store it all on a campaign hub. It wasn't your typical Toyota brand
communication where it's 'Sell the car, sell the car!'. Nowadays great advertising builds
communities and inspires participation. It gives people a reason to interact
with a brand."
From branded events and art installations to social
network-based innovations such as peer-to-peer recommendations and "real
time" geo-location promotions, the advertising industry is being rebooted.
Traditional agencies are scrambling to reinvent themselves, as brands seek to
open digital "conversations" with their customers. "The industry
has gone through a massive flux and the pace isn't easing up at all," says
Kinsella.
In the process, modes of advertising such as digital and
"experiential", once viewed as experimental add-ons, have become
mainstream – and even, as with the Auris shoot, the entire campaign. It is a
seismic shift, says Fernando Romano, the global creative director of digital and
experiential advertising at Euro RSCG, that is long overdue. "In Brazil we have
a saying that if the water hits your ass then you'd better start swimming. The
tipping point was last year when the massive advertisers – Unilever, Procter
& Gamble, Coca-Cola, Sony and PepsiCo – really got scared about the
internet and started to put a load of money into digital.
"Finally, the brand owners – the CEOs and CMOs
[marketing heads] - and the mainstream agencies understood that digital is not
an afterthought, it has to be at the core of advertising, because that's where
many people are living today."
Last month, the Adam & eve
agency and the digital specialists upset media broke new ground by covering the
full spectrum from branded art installation to commercial micro site in a
campaign for John Lewis.
The Guillemots' Fyfe Dangerfield performed, with a synchronized
lighting display. Over the ensuing 18 hours, passers-by queued at a touch
screen to choose from 10m songs, with their choices then lighting up the house
like an audiovisual jukebox – in effect, writing with light. The online
campaign allowed visitors to click through to the products.
"This was about putting advertising in an art
space," says Matt Cook, upset media’s co-founder. "The South Bank get
a lot of requests to do branded promotions, but they turn most of them down for
being too corporate and they have an arts-based remit. We were able to put our
installation in there because it was primarily an experiential public
event."
The event generated social media traffic,
with visitors posting pictures and sharing songs. Cook says the venture offered
the client benefits unobtainable in traditional advertising: "They can get
very specific information about their customers from the website – such as
which products they're going to, in what sort of numbers." He adds:
"We always try to have a Face book component to what we do. One of the
first things clients say to us now is 'how will this help us populate our
social media platforms?'"
Populating social media platforms is
a specialty of Stockholm- and Amsterdam-based Perfect Fools, a digital shop
that produces quirky, disruptive content. The featured the stunt artist David Phoenix challenging the Face book community to
submerge him in the sweets over 24 hours in a central London shop-front. Every
visitor who clicked through to the live event via the Skittles Face book page
(which has 1.65m "Likes"), added Skittles that were then showered on
Phoenix every 15 minutes. "It ended up taking about 10 hours to completely
cover him," says Patrick Gardner, Perfect Fools' chief executive.
"The job was done with 1.8m Skittles."
"The shift to social is about growing and deepening a
conversation with a group of people who are interested in your brand," he
explains. "Instead of just running campaigns which say 'Buy our product'
and 'Here's our latest message', it's about maintaining a long-term discussion, fueling it with entertaining things to talk about. The smartest brands today
are developing robust Face book groups with up to millions of active
users."
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